FAQ

Q1 : What's the guarantee?
When problem happen, our service team will help you to check what's the reason exactly step by step, if that's the spare parts problem, we will send the replaceable part to customers by DHL or other fast parcels and teach customers how to replace it.
We're offering 1years warranty, please check details below:

1, The warranty period is 12 months

2, During the warranty period, if parts are damaged and need to be repaired (artificial damages and easy-broken part are not included), customer no need to send back first and wait after repairing, instead, we will send the replaceable part to customer by DHL or other fast parcels, no need to wait and save time,FAST.

3, Both spare parts and parcel freight to customer side are free,BOTH FREE.

Q2 : What's minimum order quantity and how long could ship ?
The minimum order quantity is 1pcs, and as normal, we will finish the goods in 15 days after receiving deposit. If you need to customize the color or the machine, it's usually 50 pce

Q3 :About payment
We can provide bank letters of credit, and transactions will be protected by international law.

Q4 : What kind of payment acceptable ?
We accept payments of T/T (bank transfer), credit card, e-checking and L/C.

Q5 : What kind of shipment provided ?
Goods could be ship by sea or by air, and we provide shipment service, CIF(to destination port) and DDP(to door) service.